I wouldn't go so far as to say that the pyramidal, hierarchical enterprise model no longer works, but rather that it doesn't work well and that many people are content with it.
Many, but not all, because alternative models exist and have been adopted by a wide variety of businesses , and, let's face it, not always with the expected success. Exchanging one dogma for another, without really understanding where it's taking us and without wanting to compromise, only creates the opposite problems to those we want to solve, sometimes for the...
"Markets are conversations"
That's the first these of the cluetrain manifesto. No matter the documents dates from 1999, it's been used to trigger the earliest...