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HR digitization: strategy before technology

HR is at a crossroads. For a long time, it has oscillated between an administrative role and a strategic ambition that is struggling to materialize. In 2025, this indecision is less tenable than ever. AI and automation promise to eliminate low value-added tasks, but freeing up time isn't enough: it has to be turned into something useful (AI in the workplace: going beyond augmentation to actually transform). HR will have to play an advisory and change management role, rather than confine itself to a support function as I already said about the...

HR digitization: strategy before technology

HR is at a crossroads. For a long time, it has oscillated between an administrative role and a strategic ambition that is struggling to materialize....

On the consumerization of HR (again)

I've already wrote about the consumerization of the workplace and of HR in particular. As I recently said, I'll remind the latest edition of...

The 4 dimensions of employee experience

I recently attended the HRTech World conference in Amsterdam (which was renamed "Unleash" afterwards, what will be the topic of a future post). Logical...