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Businesses are deterministic, generative AI is not, and that’s a real problem.

The vast majority of businesses approach generative AI as a new performance tool. They want faster answers, automated summaries, and higher-quality content that is accurate and produced quickly. In short, they are looking to boost their efficiency. But what they often discover to their cost is that this technology is not so easy to tame. Not because of its technical complexity, but because it obeys a fundamentally different logic from their own. While businesses think in terms of processes, predictability, and compliance, generative AI operates in a probabilistic, iterative mode, which is...

HR and IT merger: Moderna redesigns its organization for and with AI

Sometimes organizational decisions, beyond mere cosmetic changes, embody fundamental trends in the organization of work. The recent merger of the HR and IT departments at...

With AI, the end of “doers”

The emergence of AI in the world of work is likely to radically reshuffle the deck, at least if we stick to the prevailing thinking...

Will AI change the way performance is measured and rewarded?

If AI is redefining the very notion of work and employment, we can't avoid the question of whether it will also lead us to...

With AI, will polymaths become fashionable again?

For some time now, like everyone else, I have been asking myself a question: in a world where AI facilitates access to knowledge and...

AI and talent management: a dynamic approach that promotes internal mobility

The advent of AI will change many things in the workplace, and will necessarily have an impact on talent management insofar as it will...

How to reinvent work and professions in the age of AI

The advent of AI represents a real challenge for businesses, which are well aware that they are facing a wave that will change many...

HR and Operations: the only viable duo for driving employee experience

In many businesses, human resources are seen asisolated entities, focusing exclusively on talent management: recruitment, training and skills development. An approach which, while laudable,...

The importance of soft skills in operational excellence

In a working world increasingly focused on cognitive skills and collaboration, soft skills are proving to be essential pillars for achieving operational excellence. The problem...

The quest for purpose: how to align individual aspirations with corporate objectives?

The world of work is changing quickly and constantly, and many employees today say they are losing their bearings. In response, some are looking...
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