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Businesses are deterministic, generative AI is not, and that’s a real problem.

The vast majority of businesses approach generative AI as a new performance tool. They want faster answers, automated summaries, and higher-quality content that is accurate and produced quickly. In short, they are looking to boost their efficiency. But what they often discover to their cost is that this technology is not so easy to tame. Not because of its technical complexity, but because it obeys a fundamentally different logic from their own. While businesses think in terms of processes, predictability, and compliance, generative AI operates in a probabilistic, iterative mode, which is...

Managers need more than an HRIS

For me, the HR information system is one of the two pillars of a business's information system, along with the finance information system. I put them...

Socialization at Work: Towards a New Model?

Today I've decided to tackle a subject that's obviously proving divisive, given the discussions I've had recently on the subject: that of socialization at work. Sociability:...

Employee Engagement: Illusion of Performance or Real Impact?

For years, we've been relying on the equation that an engaged employee is a more productive employee who creates more value. To tell the truth, I've never...

More often than not, your employees don’t quit: they just don’t stay.

Even if the great resignation is now history, talent retention remains a real problem for businesses, if only because the talent shortage continues to affect...