2020 has been a very tough year for many employees and I don't think there's much need to explain why. Between feelings of isolation, increased pressure, and the difficulties associated with the telecommuting experiment, their mental health has been put to the test.
Companies have understood the urgency to take care of the mental health of their employees. But what no one anticipated is that employees trust robots more than humans and their managers in particular.
All this is the conclusion of a study conducted at the end of 2020 by...