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The end of search and the advent of the non benevolent assistance

assistants, assistants digitaux, google, marketing, search, the north face, moteurs de recherche

Chat Bots : beware of counterfeit

"Chatbots" are very popular. What is it ? It's a mix between "robot" and "chat" : chatbots are conversational robots that interact with users...

How digital can improve the travel experience

Digital Transforms customer relationship and service in any industry. Today let's focus on the travel industry. How could players in the travel industry use digital...

People and robots : what work relationships ?

Recently I heard someone stating this during a conversations "We're going to work more and more with robot.  Anyway, they're already around". Then someone...

IBM Verse and email reinvention

  One of this year's most noticeable product announcement was IBM Verse. Like in Orlando when I see the first announcement and screenshots during the...

Robots are the future but not your job’s

Digital revolution will deeply transform our lives in the upcoming years. The way we live and work. The changes it makes possible and implies...

Intelligent agents to improve the employee experience

Employee experience goes far beyond the way people interact with their work tools. But, given the time spent behind a screen every day, it's...

Data and robots to make enterprise social networks successful

One day, annoyed by an unexpected problem, an employee figures out that the best may to find a solution is to use the social...

What is cognitive computing ? IBM Watson as an example

There are lots of talks about big data, analytics, cognitive computing but what it means is still unclear for most of people. Hence a...

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