Tag: IBM

For the third year in a row, IBM, the BCG and the EBG issued their report on the digital maturity of french businesses (document in french). Here are my takeaways. Digital businesses refocus on the customer Without any surprise, the customer is at the heart of digital transformation strategies. Not only in terms of attention - what is nothing new at all - but in terms of structure of value chains and operating models, what is really new. It reminds me of my conversation with Olivier Delabroy from Air Liquide when...