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Do you really need a transformation director?

There is something amusing about the way businesses try to resolve their own contradictions. They want to change, but without causing disruption; they want to accelerate, but while maintaining control. So one day, someone had a brilliant idea: appoint a chief transformation officer. A role designed to embody the future, reconcile opposites, and do what others never had time to do. And since then, entire generations of executive committees have lived with the comfortable illusion that change can be delegated. Except that it can't. Change cannot be delegated. And, above all, there...

Do you really need a transformation director?

There is something amusing about the way businesses try to resolve their own contradictions. They want to change, but without causing disruption; they want...

Work about work: when the reality of work consists of making things that don’t work work

We have elevated activity and even overactivity to the status of a dogma of a professional image that is polished and reassuring. We tick boxes, we...

Only the mediocre have reached their maximum. (Jean Todt)

We like to believe that there is a peak, a moment when we can finally say, "That's it, I've made it". It's reassuring and comforting,...

Why failure is an integral part of digital operations and how to turn it into a driver for improvement

In digital environments, we talk about agility, iteration, and continuous learning, but failure remains a word we avoid. It is perceived as a deviation, a...

“Insanity is doing the same thing over and over again and expecting different results”. Albert Einstein (or not)

Some quotes stand the test of time and even gain popularity during periods of massive technological change, when businesses are surprised that they are...

Managers are responsible for everything that goes wrong

In the eternal debate on the role of the manager, I would like to shed some light based on my experience, give everyone the...

What data do we need to understand how people work?

In a previous post I discussed the need to give a quantified, tangible form to the flows of work in order to understand what...

Measure the ROI of an enterprise social network with Big Data

I previously mentioned the role of a Chief Data Officer in the measurement of the ROI of social business initiatives. Here's an example of...

From “People As a Process” to “Process as People”

In short : the role of people in businesses and how to develop them and get the most out of them is a core...
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