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“HR must be client centric”. Anne Boucher (SNCF)

Among my favorite HR matters when it comes to digital, there are client orientation and simplification. In many businesses we can see pioneers following this path. Today I'm sharing a transcript of my interview with Anne Boucher, International HR Manager at  SNCF (french railroads). Bertrand Duperrin :Hello Anne. Could you tell us more about your mission at SNCF ?   Anne Boucher : I'm in charge of international human resources. It's a department I built in 2011. It started very small and eventually grew up fast because, now, 30% of the company's...

“HR must be client centric”. Anne Boucher (SNCF)

Among my favorite HR matters when it comes to digital, there are client orientation and simplification. In many businesses we can see pioneers following...