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Choosing the right channel at the right time: the neglected discipline of collaboration

There is no shortage of collaboration tools and in fact, we have never had so many. Email, chat, instant messaging, video conferencing, task managers, collaborative platforms... The promise was simple: a tool tailored to every need, resulting in greater efficiency. But in reality, all we have created is complexity. Organizations have gone from a problem of access to tools to a problem of choosing channels, and this problem is often underestimated because it is not visible, even though users suffer from it. It is no longer a question of having the...

Choosing the right channel at the right time: the neglected discipline of collaboration

There is no shortage of collaboration tools and in fact, we have never had so many. Email, chat, instant messaging, video conferencing, task managers,...

AI in the digital workplace: a brilliant assistant, but an unreliable colleague

I don't know if AI is the future of the digital workplace, and it's a question that we will surely be able to ask ourselves...

Retainment and Difficulty in Accessing and Using Information. Irritant #5 of the employee experience.

If the information exists we will find it on Google! This reflex so evident in our daily experiences does not survive the crash test...

Using the customer experience to crash test the employee experience

In a previous post I took a photograph of everyone's daily experience in their personal life ,as a consumer/customer and invited to compare it...

Fake news : should the answer be technological or human ?

Dealing with Fake News has become a really hot issue for any media platform. From Facebook that takes the question very seriously to the...

Time management : a critical issue in the digital era

Time is the only resource no one can afford to waste. If you think seriously about that, one can lose money and get it...

From noise to situational intelligence

Sumary : many users say that the problem that enterprise social platforms is the risk of infobesity and informational noise. Reality is more complex....

Managing information and people is not the same thing

Summary : "accept as friend", "add to your network", "follow" are concepts that are more and more present in our personal and business lives....

What social Media Lack ? Intelligence

Summary : the increasing quantity of information generated by social media and the need for dealing with all this information regardless to its source...
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Recommended BookmarksCollaborationManagementHuman resourcesDigital usesIntranets and digital workplaceTechnology and SoftwareEmployee ExperienceCustomer relationshipDigital Transformation
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