There is no shortage of collaboration tools and in fact, we have never had so many. Email, chat, instant messaging, video conferencing, task managers, collaborative platforms... The promise was simple: a tool tailored to every need, resulting in greater efficiency. But in reality, all we have created is complexity.
Organizations have gone from a problem of access to tools to a problem of choosing channels, and this problem is often underestimated because it is not visible, even though users suffer from it. It is no longer a question of having the...