In many businesses, silence is interpreted as a sign of serenity. No apparent tensions, few disputes, meetings where everyone agrees, HR barometers that aren't flashing red. In short, a climate that is described as "calm".
But this apparent calm is not always a sign of a well-functioning organization and can just as easily reflect a breakdown in communication. When employees no longer say what they think, no longer report problems, no longer dare to suggest alternatives or simply ask questions, this is not engagement but a weak signal of the failure of...
As usual it comes from McKinsey and can be downloaded here.
It's about distributed innovation, transforming information into business, taking benefits from human interaction, turning...
After having published some studies about the "soft ROI" of organizational performance and informal networks, McKinsey brought out something very interesting about the need...
It's a cruel dilemma that all decision-makers are constantly faced with: there are some changes that we feel are vital. Worse still, expert consultants...
Continuation of this article.
To be honest, I should say THE premise, because everything stems from it. After that, you can be rather directive, participative, think...