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When the pace of management is slower than the pace of business…

Today, speed is key to business. Jack Welch, GE's former CEO, once said that “If the rate of change on the outside exceeds the rate of change on the inside, the end is near.” In a fast-changing world, two things matter : speed and adaptability. And businesses got it. To avoid "tunnels effects" and never-ending projects that don't meet their goal the day they're delivered because the context changed between the day they were designed and the day they were delivered, they changed the way they do things. The most...

When the pace of management is slower than the pace of business…

Today, speed is key to business. Jack Welch, GE's former CEO, once said that “If the rate of change on the outside exceeds the...

The end of the web as the way to access information ?

Internet is a wonderful tool for information sharing and collaboration and the web is most easy and efficient way to access it. As a...

What is experience ? (hint : not digital nor customer focused)

When it comes to digital, experience is a key but still poorly defined concept, quite hazy for most people. Following my previous post and...

From passivity to experience : an history of digital interactions

Since the economy has started its digitization, concepts rise and decline at such a high speed that many people are losing track of what's...

Email vs social networks : it’s about the client, not the signal

In brief : wondering if there's any reason to use a social network for a private conversation implies that having many tools coexisting is...

Enterprise 2.0 and culture : change or do with it ?

Summary : Behind culture there are one thousand things, more or less objective or real to explain with more or less sincerity what prevent...

The conversational enterprise : opportunity or dead end ?

If we listen to what's being said here and there, the future of business is conversation. A concept that's not so easy to get...

Do we work the same way with providers and with colleagues ?

The answer is obviously not. And not only because this is not the same kind of contracts. It's because businesses still act according to...

B2B,B2C, E2E…and why not EWP ?

My point here is to consider the way the interaction within businesses and between businesses and their environment are thought and realize how old...
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