Tag: interactions

Email vs social networks : it’s about the client, not the signal

In brief : wondering if there's any reason to use a social network for a private conversation...

Enterprise 2.0 and culture : change or do with it ?

Summary : Behind culture there are one thousand things, more or less objective or real to explain...

The conversational enterprise : opportunity or dead end ?

If we listen to what's being said here and there, the future of business is conversation. A...

Do we work the same way with providers and with colleagues ?

The answer is obviously not. And not only because this is not the same kind of contracts....