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Employee experience is sick of the software industry

One of the major problems with employee experience is the disruption in work flow or information flow caused by the tools used. When I became really interested in the subject, it wasn't so much (or not at all) for the well-being or fulfillment of employees, but to put an end to what I consider to be a form of suffering at work that is too often overlooked and considered a necessary evil. Its most visible manifestation is the incessant double data entry. Examples of this are : Data already contained in one...

People are more than users

Whether we are talking about e-commerce, customer relations, HR and therefore general experiences, we often end up designating the subject of a process or...