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Will AI save Knowledge Management?

Since its emergence 30 years ago, knowledge management has sought to capture, share and enhance the collective knowledge of organizations. But despite technological and methodological advances, one central challenge persists: how to make explicit the tacit knowledge that resides in the minds of employees? As AI makes its thunderous arrival on the business scene, we can't help but wonder whether it might be able to perform the long-awaited miracle in this area, and become the trigger for truly widespread and effective KM. Older readers of this blog will remember that knowledge management...

Will AI save Knowledge Management?

Since its emergence 30 years ago, knowledge management has sought to capture, share and enhance the collective knowledge of organizations. But despite technological and...

Social networks : are companies looking for the ROI or something else

Whatever people may say, it's still the hot issue of enterprise social networks. Considering ools that that are not processing tools strictly speaking, benefits...

Giving problem solving a framework

Since today collaboration means solving problems together, it's important companies provide their employees with a problem solving framework. Why not a methodology or a process...

Creating a corporate memory is about telling stories

I really believe conversations are key to capturing tacit knowledge, best practices,  all those things that are parts of the individual's patrimony and can...

People are more likely to share information if they know why

Companies know their performance depends more and more on their ability to use information. But information that's not harnessed can't be used. There are two...

Using internal blogs as a management tool

I The use of internal blogs is not a new phenomenon. However, they are frequently the result of standalone projects, initiated by an individual who...

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