Tag: knowledge-management 2.0

A large part of companies' knowledge is not available for all for the only reason people are not conscious of the importance of some details of their experience and that, since others don't know what these people know, they don't think of asking them anything... Hence the importance of not organising knowledge capture on the only base of "forms people have to fill" and pay attention to what can capture conversations which are the only way to make emerge "what we don't know people know and they dont measure...