Tags Knowledge-management
Tag: knowledge-management
Giving problem solving a framework
Since today collaboration means solving problems together, it's important companies provide their employees with a problem solving framework. Why not a methodology or a process...
How to link formal and informal within the enterprise : the “still” company
Since intangible assets only create value when they support formal business process, enterprises don't have to create an enterprise 2.0 organization relying on informal...
Conversations and the emergence of unsuspected knowledge
A large part of companies' knowledge is not available for all for the only reason people are not conscious of the importance of...
Creating a corporate memory is about telling stories
I really believe conversations are key to capturing tacit knowledge, best practices, all those things that are parts of the individual's patrimony and can...
Capturing knowledge is a permanent activity
Capturing knowlegde was often a failure since it was considered as a task by itself and not an "on the flow" activity. People were asked...
People are more likely to share information if they know why
Companies know their performance depends more and more on their ability to use information. But information that's not harnessed can't be used. There are two...
Sharing knowledge is not a task but a way of working
I just saw this interesting post on this topic, thanks to Martin Roulleaux-Dugage. The difference between traditional KM and its "2.0" evolution is that...
Best practices are not the best : it’s those that work
Now that transfert of best pratices is at the center of companies' concernes, old habits seem to be a real barrier. How are things done...
Connecting formal and informal knowlegde to create business value.
If enterprise 2.0 is to develop informal networks and tacit knowledge formalization within the enterprise, there's still one question to be answered : how...