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OPEX, AI, automation: what will happen to knowledge workers?

A few months ago, I came across the latest report from PEX Network on operational excellence and business transformation. While it comes as no surprise that, in a context of increased constraints and a constant search for agility, operational excellence initiatives have become more strategic than ever, they are no longer confined to industrial operations. They now affect the entire organization, and all business lines are involved, whether customer service, finance, HR, or marketing. Nor will it come as a surprise to learn that, in this context, artificial intelligence is emerging...

OPEX, AI, automation: what will happen to knowledge workers?

A few months ago, I came across the latest report from PEX Network on operational excellence and business transformation. While it comes as no surprise...

Thinking of work as a flow: appealing, but is it realistic?

There has been a lot of talk about the transformation recently announced by Moderna, which has led to the merger of HR and IT,...

Liberated company or lean enterprise ?

While everyone is more or less convinced that the "old" business model has lived, it must be recognized that the new model that could...

Hyperlean : what the advent of digital really means

Cecil Dijoux, DSI, hyperlean, LEAN, Management, transformation digitale

Digital transformation is about making things simpler. Period.

By the way, what is digital transformation ? Search the web, there are as many definitions as there experts and practitioners. Some have technology...

Holacracy at Zappos : no boss or hierarchy. Really

It was the big announcement of the end of 2013 in terms of management innovation. Zappos announced they were going to adopt a management...

Corporate Culture : actual concern but too easy excuse

Corporate culture is something to watch carefully in any change program. Corporate culture as well as local culture. Anyone who once had to drive...

Social BPM

Summary : the time has come for businesses to stop confining social to what's out the flow of work and not related to structuring...

Beyond social (part 1) : decision making

Summary : adding a social layer brings few substantial gains while organizations don't change their models. No tool with trigger an organizational and structural...
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