Since its emergence 30 years ago, knowledge management has sought to capture, share and enhance the collective knowledge of organizations. But despite technological and methodological advances, one central challenge persists: how to make explicit the tacit knowledge that resides in the minds of employees? As AI makes its thunderous arrival on the business scene, we can't help but wonder whether it might be able to perform the long-awaited miracle in this area, and become the trigger for truly widespread and effective KM.
Older readers of this blog will remember that knowledge management...
The place of human resources in the digital transformation of organizations raises lots of discussions. I can't count the number of articles and post...
Business often say tough markets account for the major cause of their problems while their actual problem is their own internal complexity. While this...
In short: even if traditional approaches have fine days ahead, there's an increasing need for niche learning in a conversational and adhoc fashion. A...
