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Punchline is not a management strategy

For a good ten years now, many executives and managers, particularly in the tech world, have been suffering from a new virus: the "punchline" virus. Nothing to say, it has an effect. Pithy, striking, impressive phrases. But phrases that solve nothing. They give an illusion of vision, of leadership and work wonderfully in a TEDx or a keynote but can be destructive in the real life of business, especially when they are the mainspring of managerial communication. In short : Punchlines oversimplify complex situations and do not reflect the realities on the ground. Most often borrowed from recognized...

Punchline is not a management strategy

For a good ten years now, many executives and managers, particularly in the tech world, have been suffering from a new virus: the "punchline" virus. Nothing...

Making yourself indispensable at work is the worst thing you can do

There are many false good ideas in the office and one of them is that it is in our best interest to make ourselves...

Just because work is invisible, it doesn’t mean that it can’t be improved

The nature of knowledge work is by definition to be intangible. Beyond this truism, it covers a less joyful reality: we work poorly both individually...

Manage change or change management?

It's commonplace to say that change is now the norm, to such an extent that the usual approaches to change and transformation with, supposedly,...

HR and Operations: the only viable duo for driving employee experience

In many businesses, human resources are seen asisolated entities, focusing exclusively on talent management: recruitment, training and skills development. An approach which, while laudable,...

How can you avoid becoming a bottleneck in the workplace?

In the world before bottlenecks were machines that could not keep up with the pace of other machines and completely blocked the production process. The result:...

If everything becomes a service, why not businesses?

I wouldn't go so far as to say that the pyramidal, hierarchical enterprise model no longer works, but rather that it doesn't work well...

What is managerial performance and its hidden face?

Many questions about the manager, his role, his usefulness and his future (Is manager still a profession?), only to end up with the same...

Exclusive: the (fake) Steve Jobs interview on employee experience

Steve Jobs is known for his obsession with user experience, simplicity, attention to detail, and his desire to see his ideas through to the very...
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