Business leaders like to think that they have control over the structure and organization of their business, but in reality, most of them simply approve architectural diagrams, transformation plans, and operational models. They examine slides and roadmaps that give them a sense of control, but this is only an illusion: to be precise, what they are approving is not the design, but the configuration. They manage the structure without having formulated any intention, and this is how they have allowed the enterprise design to fade into the background behind...