Tags Measurement
Tag: measurement
How to measure employee experience ?
Employee experience is like customer experience : everyone is talking about it but very few measure it. Beyond the qualitative side and the "Wow...
Redefining success in a fast changing world (PWC Study)
PWC recently issued the 2016 edition of their "Global CEO Survey". With no surprise, we learn that their major concern is the extreme volatility...
Being an experience company impacts your organization
Experience is back under the spotlights as businesses are starting their digital transformation. In this context, believing that giving marketing a revamp and improve...
Putting the H back at the center of HR
At the end of october I attended the HRTech Europe conference in Amsterdam to see what was the state of the art and understand...
Digital transformation: customer experience isn’t everything
Digital transformation is one of today's hottest topics. It's a wide field and the word is often used as a catch-all to mention anything...
[Quote] “Tell me how you measure me, and I will tell you how I will behave”
"Tell me how you measure me and I will tell you how I will behave. If you measure me in an illogical way... do...
We need a new representation of reality
The need for new enterprise and management models is a shared acknowledgement but what remains a major issue is the time needed by leaders,...
Measure the ROI of an enterprise social network with Big Data
I previously mentioned the role of a Chief Data Officer in the measurement of the ROI of social business initiatives. Here's an example of...
Social Business : success does not matter. Impact does.
There are three things we can't close our eyes on when it comes to the social and digital transformation of businesses. The first is...