Tag: measurement
Employee Experience
Why you shouldn’t care about your employee experience (let alone measure it)
Being aware of the importance of the employee experience and the number of problems it addresses is...
Employee Experience
How to measure employee experience ?
Employee experience is like customer experience : everyone is talking about it but very few measure it....
Management
Redefining success in a fast changing world (PWC Study)
PWC recently issued the 2016 edition of their "Global CEO Survey". With no surprise, we learn that...
Customer relationship
Being an experience company impacts your organization
Experience is back under the spotlights as businesses are starting their digital transformation. In this context, believing...
Customer relationship
Putting the H back at the center of HR
At the end of october I attended the HRTech Europe conference in Amsterdam to see what was...
Collaboration
Digital transformation: customer experience isn’t everything
Digital transformation is one of today's hottest topics. It's a wide field and the word is often...
Human resources
[Quote] “Tell me how you measure me, and I will tell you how I will behave”
"Tell me how you measure me and I will tell you how I will behave. If you...
Management
We need a new representation of reality
The need for new enterprise and management models is a shared acknowledgement but what remains a major...