Tag: metrics
Collaboration
Digital transformation: customer experience isn’t everything
Digital transformation is one of today's hottest topics. It's a wide field and the word is often...
Collaboration
We need less community managers and more loops closers
When a business starts an internal social business initiative one of the first concerns is to define...
Management
Stop doing more : do better
Summary : we are all influenced by what we measure and the way we measure it. The...
Collaboration
In KPI, K stands for Key
Summary : Any project must have KPIs. At first sight, defining indicators is an easy things but...
Collaboration
Actual improvements are not only perceived but measurable
Résumé : we are far from being done with the enterprise 2.0 ROI debate. On the one...
Collaboration
Back from Barcamp @Lille
Yesterday I attented the first barcamp in Lille, which topic was enterprise 2.0. This event is important...