Tag: mobile
Customer relationship
Companies are not omnichannel at all! Irritant #10 of the employee experience
Omnicanality is the enterprise's new Holy Grail. Firstly because it is the logical evolution of e-commerce that...
Digital Transformation
The employee experience is a customer experience like any other…or should be…
When it comes to employee experience, I am often asked "why" and "what directions to explore". To...
Web & Usages
A mobile-only world ? Really ?
Who would have believed it 10 years ago or more? Mobile has become so essential in our...
Digital Transformation
Talents have gone digital. HR didn’t.
analytics, cap gemini consulting, formation, marque-employeur, mobile, Recrutement, Ressources Humaines, transformation digitale
Digital Transformation
Competitiveness in 2015 : digital, diversity and partnerships according to PWC
PWC recently published the 18th edition of their annual CEO survey. Even if the field is much...
Collaboration
Collaboration trends in 2015 : more perspectives
I've already shared my thoughts on the main trends in collaboration in 2015.I'd like to complete this...
Digital Transformation
What does digital really mean to HR (part #2)
Second part of my latest post on what digital means to HR that don't want to be...
Interviews
Intranet : too many messages, not on right screen says Jean-Paul Chapon (Société Générale)
The web and its social conventions are game changers for communication managers. New tools, postures, an intranet...
AI and robots
In the age of context the web is a collective intelligence platform
Connected objects, (big) data, social networks. They are today's hot topic even if the general public and...