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“HR must be client centric”. Anne Boucher (SNCF)

Among my favorite HR matters when it comes to digital, there are client orientation and simplification. In many businesses we can see pioneers following this path. Today I'm sharing a transcript of my interview with Anne Boucher, International HR Manager at  SNCF (french railroads). Bertrand Duperrin :Hello Anne. Could you tell us more about your mission at SNCF ?   Anne Boucher : I'm in charge of international human resources. It's a department I built in 2011. It started very small and eventually grew up fast because, now, 30% of the company's...

“HR must be client centric”. Anne Boucher (SNCF)

Among my favorite HR matters when it comes to digital, there are client orientation and simplification. In many businesses we can see pioneers following...

Always connected employees means a dysfuntioning organization

It's was the happy times of omniscient connectedness. "Always on" was fashionable. Mobiles, 3G, and wifi allowed us to be connected any time, anywhere,...

The future of social business : platform, system, verticality, mobility, data

In what direction is social business (or enterprise 2.0 or collaborative enterprise...) heading ? As I already discussed, it's stagnating, either by lack of...

Will BYOD become a norm ?

According to a recent Gartner study, BYOD will become widespread in the next years and in 2017 what's optional today may become a norm. It's...

For a Google Now of the workplace

While consumer applications are invading the workplace and employees collapse under information, the example of the application that should be brought to the workplace...

Mobile is more than mobile versions of desktops applications

Every study shows that mobile and mobility are one of the main challenges businesses face today and that quick responses are needed. That's a...

Digital Workplace and Intranet : the 2013 trends (part #1)

Like every year, Jane McConnell issues her report on the Digital Workplace trends after having assessed 362 organizations around the world. I won't explain...