HomeTagsMobility

Tag: mobility

“HR must be client centric”. Anne Boucher (SNCF)

Among my favorite HR matters when it comes to digital, there are client orientation and simplification. In many businesses we can see pioneers following this path. Today I'm sharing a transcript of my interview with Anne Boucher, International HR Manager at  SNCF (french railroads). Bertrand Duperrin :Hello Anne. Could you tell us more about your mission at SNCF ?   Anne Boucher : I'm in charge of international human resources. It's a department I built in 2011. It started very small and eventually grew up fast because, now, 30% of the company's...

CIOs told to be more business oriented

Summary : technology is not the property of the IT department anymore and CIOs must move from being the keeper of the flame to...

Cost and talent allocation : should HR build internal markets ?

Summary : most of the value proposition of the new organization models organizations try to implement is about emergent collaboration. That is nothing more...

When customer service goes beyond the conversational catch-all : the Société Générale case

Summary :the future of customer relationship will be on the web. Quite logical when we see the number of customers using mobile devices and...

Do organizations have anything to learn from Foursquare ?

Every year (if not every half-year) a new service becomes the main topic of conversation on the web. The buzz comes, of course, at...

Convergence ? You said convergence ?

Once again I found this nugget thanks to Luis Suarez . And as usual, the same question comes to  me : what does it...

3 web 2.0 tools enterprises must consider

I often touch on the need for professionaling web 2.0's tools and usages in order to make them consistent in a corporate context. But...

Enterprise 2.0 : my predictions for 2009

Honestly I was not sure I would conform to the annual predictions tradition. Finally, since my 2008 edition was not that bad (shift from...

Digital Nomads : today’s community for tomorrow’s workers

Perhaps you've already heard about Digital Nomads. More than a site it's rather a community for those who break the traditionnal link between working...
12Page 2 of 2

Follow me :

About

Main categories

Recommended BookmarksCollaborationManagementHuman resourcesDigital usesTechnology and SoftwareIntranets and digital workplaceEmployee ExperienceCustomer relationshipDigital Transformation
Styled Text

This work is licensed under Creative Commons Attribution-NonCommercial 4.0 International