Tags Open innovation

Tag: open innovation

Social CRM is not about media but a new approach to customer relationship

Summary : everyone has an idea, even a rough one, of where social CRM is taking us but no one exactly knows what will...

Are customers more reliable than employees ?

Some call it crowdsourcing, open innovation, participative innovation, distributed innovation, sometimes (and that how things should end) it's a part of an ongoing improvement...

The Next Step in Open Innovation

Distributed innovation, collaboration with clients and partners are becoming central in companies' strategic reflexion.To learn more about this subject I often discuss here, it's...