Tag: open innovation

Agility : towards the “market enterprise”

In brief : Enterprise 2.0 and Social Business aim at a flexible and disintermediate allocation of intangible...

Social CRM is not about media but a new approach to customer relationship

Summary : everyone has an idea, even a rough one, of where social CRM is taking us...

Are customers more reliable than employees ?

Some call it crowdsourcing, open innovation, participative innovation, distributed innovation, sometimes (and that how things should end)...

Enteprise 2.0 : real benefits for whom makes efforts

McKinsey recently issued a new report in the line of what they already published these last months....

My Webcom 2009 in a few words

You may have a few ideas of what I liked at webcom if you followed my twitts...

Community management is about business, not claptrap

I recently bumped into a post putting community managers on their guards : if they can't demonstrate...

The Next Step in Open Innovation

Distributed innovation, collaboration with clients and partners are becoming central in companies' strategic reflexion. To learn more about...