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Simplifying work does not mean under-utilizing talent

One of my credos in terms of employee experience, which is also in line with operational experience, is that simplification is the basis of everything. The work and its organization must be fluid, legible and logical so that employees can concentrate on their mission without being constantly held back by the unnecessary complexity of everyday life. But, to my great surprise, my idea is often misunderstood. I have been told several times, “We're not going to pay people to do simple things, we pay them precisely because it's complicated”. As if simplifying working...

Do we need a chief of work?

For some time now, there has been talk of a new role in businesses concerned with work efficiency and employee experience: the "Chief of Work". I...

HR and IT merger: Moderna redesigns its organization for and with AI

Sometimes organizational decisions, beyond mere cosmetic changes, embody fundamental trends in the organization of work. The recent merger of the HR and IT departments at...

The importance of soft skills in operational excellence

In a working world increasingly focused on cognitive skills and collaboration, soft skills are proving to be essential pillars for achieving operational excellence. The problem...