Tags Operations
Tag: operations
Knowledge workers, the excluded from operational excellence?
There is one comparison that has always surprised me. The one between the manufacturing industry and the so-called knowledge industry in terms...
Can agile management improve the employee experience?
Employee experience has a very operational component in the daily work that concerns the content of the work and the way it...
Transforming Operational Work Experience: The Pitfalls to Avoid
Once you have become aware of what employees really do at work and have identified all the factors that generate frustration, pain...
Employee experience: do you know what your staff (really) does?
You have therefore understood that the employee experience does not consist of people experiencing pleasant things, but rather experiencing them when they...
What is the difference between an Employee Experience strategy and an HR policy?
I often hear people say "you don't need employee experience anyway, that's the job of HR, you don't need to create something...
What about employee experience after the COVID?
The containment is barely finished, the long reboot to "normal" economic activity is underway, and one can already wonder whether the employee...
Mind the digital gap
In a previous post I mentioned an Accenture study issued this summer. My point was to say that many businesses made their digital turn...
What does achieving digital transformation means ?
business model, culture, digitalisation, GE, Jeff Immelt, maturité, opérations, process, rentabilité, transformation digitale
Industry 4.0 : the dark side of the digital enterprise
Digital transformation often goes hand and hand with customer experience and the highest priority is often given to marketing and customer relationship initiatives. It...