Tag: optimization
Customer relationship
Let’s talk about B2B customer experience
automatisation, B2B, caterpillar, connaissance client, data, données, expérience, expérience client, extranet, marketing, optimisation, process, self-service, valeur
Collaboration
To understand enterprise 2.0 companies should learn from theory of constraints
It's funny to see how history seems to be endlessly repeating, how issues that have been fixed...