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Tag: organizational-learning

Enterprise 2.0 and ROI : beyond numbers it’s about meaningful arbitrations

The debate on the ROI of Enterprise 2.0 is far from its end even if I often have the impression that avoiding the question is a common easy answer. Either the "we don't care" or the 'it's different, you can't understand" answers don't satisfy me. When an enterprise is asked to invest energy, time, money, it's legitimate to want to know what it will get in return. More precisely : - if their will be any return The answer is obvious : yes - if this return will be a vague "better something",...

Organizational learning (2) and KM lawyers

Three subjects that I was supposed to deal with individually, but which in the end work very well together. Remember my article last month...

Organizational learning (1): concept and questionning

The concept of the learning organisation (LO) was defined in 1978 by Argyris and Schon as the ‘detection and correction of errors’. But what...