HomeTagsPlatforms

Tag: platforms

Do platform really care about customer experience ?

These last years have seen the advent of platforms as a leading model in the digital economy, to such an extent that many came to the conclusion that the future belongs to platforms and that businesses that don't become platform will be dead soon. Without being that peremptory it's obvious that platforms did and will disrupt markets and that one will need strong differentiation factors to coexist with them on same markets. Platforms are the winning come-back of the marketplace Before going further, what's a platform exactly. Uber is a platform....

HRIS upside down

bots, CRM, employee relationship management, expérience employé, hr bots, plateforme, Ressources Humaines, robots, service employé, sirh

The future of the work contract is Terms of Use

Digital transformation is not only disrupting the way we work, it's also transforming the employment framework. Work and work contract, for instance, will never...

What does “being Ubered” mean ?

That's the buzzword of the moment : "being ubered". Since Publicis CEO Maurice Levy coined the word during an interview, there's not a single...

The collaborative economy : what governments are missing

The collaborative economy is disrupting many industries and governments struggle to manage this transition. Being in denial is useless, there's not an industry that is...