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Choosing the right channel at the right time: the neglected discipline of collaboration

There is no shortage of collaboration tools and in fact, we have never had so many. Email, chat, instant messaging, video conferencing, task managers, collaborative platforms... The promise was simple: a tool tailored to every need, resulting in greater efficiency. But in reality, all we have created is complexity. Organizations have gone from a problem of access to tools to a problem of choosing channels, and this problem is often underestimated because it is not visible, even though users suffer from it. It is no longer a question of having the...

Choosing the right channel at the right time: the neglected discipline of collaboration

There is no shortage of collaboration tools and in fact, we have never had so many. Email, chat, instant messaging, video conferencing, task managers,...

CRM can save your business, but not the CRM you think!

When a business or a team fails, particularly in an emergency situation, the same root causes are always present : rigid leadership, internal conflicts, ineffective communication,...

How to survive the workplace urgency imperative?

It's a good idea to demonstrate a certain “sense of urgency” in one's skills, something sought-after and valued by companies in a world where,...

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