problem solving Archives - Bertrand Duperrin's Notepad

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Bertrand DUPERRIN

Head of Employee and Client Experience @Emakina / Former consulting director / Crossroads of people, business and technology / Speaker / Compulsive traveler

Latest posts

Back to school

Apr 30, 2019

Personal data: the fine line between personalization and intrusion

Jan 21, 2019

Are businesses doing too much for their employees?

Jan 16, 2019

Is there really an old and a new world?

Jan 11, 2019

Scoop: Humans read what you write!

Jan 3, 2019

Tag: problem solving

Sharing is not delivering

Are we challenging the right silos ?

Don’t confuse enterprises without managers with without management

Tomorrow’s businesses need strong processes and deep automation

Intangible objects and abstraction at work : the need for a...

Social media and customer service : don’t make exceptions become mainstream

Customer service : avoid being the victim of you social media...

Trying to solve a business problem ? Don’t start with a...

Nothing is lost, nothing is created, everything is transformed…but not luckily

Engage with customers. And then ?

Picture of the week #6 : Every problem has a solution…

Hey ! I’m your ERP and I’m talking to you !

GE, enterprise 2.0 since….1989

Personal branding is not about self promotion but collective intelligence

Your knowledge helps you more than your productivity

When tools are on the cloud, companies have to make money...

The day when employees will find answers instead of waiting for...

Toyota : a good example of SOO that reduces business risk

Innovation and cultural change : ID-ah at Bell Canada

What if the future of organizations was SOO (or SPO) ?

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