Everyone has had the experience of walking into a meeting. The door opens, faces are closed, you take your seat, you breathe a little too loudly, some people lower their eyes, others rush to appear absorbed in their notes. There is little conversation, every word is weighed carefully, but this is not concentration, it is fear. Fear of judgment, of verbal "shots" of being "brought down" in public. When this is the case, and it is too often, the meeting is no longer a space for collective work, it is...
Summary : It's obvious that the use of social media within companies and between companies and customers are not compartmentalized but complementary disciplines. If...
Every problem has a solution, or else, you're part of the problem
Albert Einstein
Illustration from the book “The Golden Rules for Success“.
Thanks to Thierry d’Auzers...
One of the the most frequently mentioned enterprise 2.0 successful project is General Electric's SupportCentral. It's true that their numbers are really impressive even...
I just found interesting numbers on the fact french employees don't have an intensive use of internet at work. Although, in countries where employees...
First a quick summary of the Service Oriented Organization concept (SOO) : it's about giving employees the ability (ie tools and organization model) that...