process Archives - Bertrand Duperrin's Notepad

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Bertrand DUPERRIN

Head of Employee and Client Experience @Emakina / Former consulting director / Crossroads of people, business and technology / Speaker / Compulsive traveler

Latest posts

Back to school

Apr 30, 2019

Personal data: the fine line between personalization and intrusion

Jan 21, 2019

Are businesses doing too much for their employees?

Jan 16, 2019

Is there really an old and a new world?

Jan 11, 2019

Scoop: Humans read what you write!

Jan 3, 2019

Tag: process

HR Tools adoption : is it a change or a design...

Being digital in 2018 : digital is a business matter

Employee and customer experience : simplification is not rationalization

What does achieving digital transformation means ?

A software that helps to streamline processes ? Run away !

Open letter from an employee to a customer

Let’s talk about B2B customer experience

(Bad) Processes kill productivity and employee experience

Industry 4.0 : the dark side of the digital enterprise

How to Manage Complexity without Getting Complicated

How about HR making worklife simpler ?

Always connected employees means a dysfuntioning organization

Social Business is a production system

Social Business and Enterprise 2.0 perspectives for 2014. Hint : it’s...

Measure the ROI of an enterprise social network with Big Data

A change management lesson with Uber and AirBnb

Analytics both support and cause change

Enterprise 2.0 and Social Business : the end of denial ?

Mobile customer engagement : it’s about transactions more than content

Enterprise 2.0 and Social Business : from ghost cities to the...

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