Tags Process
Tag: process
The knowledge base: a lifeline for your employees
The topic of employee onboarding and mentoring raises the question of passing on a certain amount of knowledge that an employee needs...
What are the benefits of a good employee experience?
We've seen how a bad employee experience materializes. Rather than talking in a vacuum about concepts, it is better to start from...
An overly informal organization, irritant #14 of the employee experience
In this project, which consisted in listing and explaining all what I call the "irritants of employee experience", which are nothing less...
HR Tools adoption : is it a change or a design related issue ?
As I said here, one of the things I noticed at the latest 'UNLEASH Conference & Expo edition was the importance given to HR...
Being digital in 2018 : digital is a business matter
Digital is everywhere and since it's everywhere it's nowhere in particular.
As I said in my previous post, it's not technology that hinders transformation. Technology...
Employee and customer experience : simplification is not rationalization
expérience client, expérience employé, parcours utilisateur, process, rationalisation, simpliciité, simplification, usages, workflows
What does achieving digital transformation means ?
business model, culture, digitalisation, GE, Jeff Immelt, maturité, opérations, process, rentabilité, transformation digitale
A software that helps to streamline processes ? Run away !
When I look at what B2B vendors say I notice deep changes. While the message has always been about operations efficiency, it's now focusing...
Open letter from an employee to a customer
Digital transformation mainly relies on two joint streams : employee experience and customer experience without which the employee experience won't be delivered. On the...