Tag: processes
Management
How businesses will look like after the COVID ?
What will the post-pandemic business look like? This is the question that many people are asking, you...
Employee Experience
Processes designed for the wrong people: the #2 irritant of employee experience
We have seen that organizational complication was the main irritant of the employee experience. In the same...
Employee Experience
Defining your employee experience (part 2) : the touchpoints
After a first post on how to define the employee experience of a business and make it...
Customer relationship
What makes a company a digital champion ?
If there's no doubt that digital ils the new Grail, what can make us say that a...
Collaboration
We need less community managers and more loops closers
When a business starts an internal social business initiative one of the first concerns is to define...
Management
From “People As a Process” to “Process as People”
In short : the role of people in businesses and how to develop them and get the...
Collaboration
The social enterprise : too fast to be good ?
Summary : does the speed made possible by social technologies favor "fast thinking" to the detriment of...
Collaboration
2013 : the dawn of the 3rd social business strategies era
In brief : Social Business have known two eras until now : a first one where an...