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How businesses will look like after the COVID ?

What will the post-pandemic business look like? This is the question that many people are asking, you hear a lot about it and you will hear even more about it. Even if I don't believe at all in the famous world after, you will be entitled to it, if only because the "post COVID" label will be used to sell you all possible services, products and ideas. It's a good thing, the digital transformation was starting to run out of steam and salesmen and marketers needed a new catch-all...

How businesses will look like after the COVID ?

What will the post-pandemic business look like? This is the question that many people are asking, you hear a lot about it and you...

Processes designed for the wrong people: the #2 irritant of employee experience

We have seen that organizational complication was the main irritant of the employee experience. In the same vein, we are going to explore one...

Defining your employee experience (part 2) : the touchpoints

After a first post on how to define the employee experience of a business and make it workable, this one is about how to...

What makes a company a digital champion ?

If there's no doubt that digital ils the new Grail, what can make us say that a company is successful or, at least, or...

We need less community managers and more loops closers

When a business starts an internal social business initiative one of the first concerns is to define the roles / profiles they need in...

From “People As a Process” to “Process as People”

In short : the role of people in businesses and how to develop them and get the most out of them is a core...

The social enterprise : too fast to be good ?

Summary : does the speed made possible by social technologies favor "fast thinking" to the detriment of "Deep Thinking". In othet words, by going...

2013 : the dawn of the 3rd social business strategies era

In brief : Social Business have known two eras until now : a first one where an autonomous adoption from users was expected, the...

Do workers spend a lot of time in their inbox ? So what ?

Summary : we're being told that workers spend too much time on email and that may be true. But contenting ourselves with this single...
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