Tag: processes
Collaboration
Enterprise 2.0 : the truth is in the middle
As you may have notices in my latest posts (and it will continue in the future ones),...
Customer relationship
Social CRM needs more than a CRM approach
Ross Mayfield recently published a fundamental post about "social CRM". The statement of fact is simple :...
Collaboration
Socializing your decision making process
A good example of process socialization is about decision making. A few weeks ago I read this...
Collaboration
Socialize your business ? What does it mean ?
So this is the continuation of the reflection I started here. The purpose is not to discuss...
Collaboration
The twilight of enterprise 2.0 and the emergence of process socialization
The last Enterprise 2.0 conference in Boston sounded the knell of many illusions. It won't be a...
Intranets and digital workplace
The enterprise and the web
Finally, many current debates are about the enterprises' ability to understand, master and harness the web, internally....
Collaboration
The social vs process debate makes no sense
It started with a remark from a friend, a few weeks ago :
There's nothing social in this...
Management
Where do rules that prevent from change come from ?
The question is nothing new. How many times did we hear "we can't change, we've always done...