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Bertrand Duperrin's Notepad
Home
About Bertrand Duperrin
Management
Human resources
Recommended Bookmarks
Digital Transformation
Others
Collaboration
Customer relationship
Intranets and digital workplace
Web & Usages
Contact
Quotes
Tag:
product
Customer relationship
The new customer centricity
Every business claims it's customer centric. At least that's the discourse, reality being very different. Between those...
Oct 11, 2017
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Customer relationship
With every business becoming a marketing businesse, what happens to the product ?
Today, due to increasing customer expectations and what technology makes possible, business must reinvent their marketing. This...
Sep 5, 2016
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Human resources
One Microsoft : why they may get things really right
Unless you've spent your summer on Mars, you must have heard of the reorganization announced by Microsoft....
Oct 10, 2013
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Digital Economy
What should we think of a business that disdains its products ?
Summary : when one invests in a company, valuing it, it's normal to have a close look...
Nov 8, 2012
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Collaboration
Community management is about business, not claptrap
I recently bumped into a post putting community managers on their guards : if they can't demonstrate...
Feb 9, 2009
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