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Four possible scenarios for the adoption of AI in the workplace

Through experimentation and as organizations mature, we now know pretty much everything we shouldn't expect from AI. We know that use is not enough (AI adoption does not replace productive appropriation), that productivity does not spontaneously become value (Technologies sell productivity, but businesses want revenue), and that gains do not automatically transform into something useful and valuable (Without governance, the gains from AI are virtual), and that adoption does not start at the top or the bottom, but where the business agrees to make the connection between what is happening...

The Goal, by Eliyahu Goldratt: another perspective on productivity

There are books that leave a lasting impression because they confirm what we already think, and then there are those that force us to...

Who is handling your artificial intelligence projects? Probably not the right people.

For two years now, artificial intelligence projects have been multiplying in businesses, often with a mixture of urgency and fascination. But despite sometimes flawless...

Technologies sell productivity, but businesses want revenue

The other day, I explained why AI has not delivered on its promises in terms of productivity, that this was not surprising and could be explained...

The great illusion of technological productivity gains (including AI)

For more than half a century, each technological wave has been accompanied by the same promise: to produce more, faster and at lower cost. We...

How can we measure the productivity gains of AI?

There is a lot of talk about the productivity gains that artificial intelligence is said to be bringing to businesses. We read all kinds of figures,...

Are you familiar with Parkinson’s law on how your employees manage their own time and productivity?

In 1955, British historian Cyril Northcote Parkinson formulated the law that now bears his name: "Work expands so as to fill the time available...

Local optimum vs. global optimum and the theory of constraints: why your productivity gains sometimes serve no purpose

Eliyahu Goldratt, although trained as a physicist, had a profound impact on industrial management with books such as The Goal (1984) and The Haystack Syndrome (1990). His contribution...

Are you familiar with Coase’s law on transaction costs and its impact on capturing productivity gains?

With every technological wave, we always hear the same promise: to produce more, faster, with fewer resources. Yet the same question always comes up:...

Are you familiar with the “value chain squeeze” or how your suppliers and customers are stealing your productivity gains?

There is a lot of talk about productivity, how to improve it and measure it, but ultimately little is said about how the business...
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