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Without governance, the gains from AI are virtual

Businesses often talk about the benefits of AI, particularly in terms of productivity and revenue, as if they were the logical outcome of successfully adopting the technology. We imagine that fast tasks, simpler steps, or content produced in a matter of moments are enough to take the business to the next level, which will be reflected in its financial statementsbecause, let's not kid ourselves, that is the ultimate goal. This vision has accompanied every technological wave and is logically repeating itself today with AI. However, when we look at how these...

Without governance, the gains from AI are virtual

Businesses often talk about the benefits of AI, particularly in terms of productivity and revenue, as if they were the logical outcome of successfully...

Productivity: what if quality was the new quantity?

The notion of productivity has its roots in the Industrial Revolution, a time when increased yields thanks to mechanization transformed the way goods were...

Formalized operations need not be complicated

Some time ago, I had a sharp disagreement with someone about the advantages and disadvantages of formal organization and, beyond that, formalized operating procedures. My interlocutor argued...

The employee experience: a transformation lever at the service of performance

At least, that's the conclusion of Parlons RH's 2024 employee experience barometer, which you can download here: the employee experience is a transformation that helps...

Let’s talk about the quality of work

When you take some distance, you get the impression that companies spend their time inventing new concepts to address serious problems, seemingly avoiding tackling...