Tag: reputation
Customer relationship
Behind the scene at Orange Social Hub, with Lionel Fumado
Businesses lost control over their image and reputation the very first day they lost the exclusivity of...
Customer relationship
How does digital transformation look like #1 : the visible part
Once leaders have understood there may be reasons to change things, the first question that comes is...
Digital Economy
Don’t reduce the intangible economy to the digital economy. Thanks.
I've already written about the new GDP calculation method that will soon be at work in the...
Collaboration
Influence : a presentable outer garment that shows one gets nothing about value
Summary : in a world of conversations and relationships, influence is the new Grail anyone has to...
Customer relationship
Is the social customer a social monster ?
Summary : the social web and the emergence of the social customer raised the promise of a...
Digital Economy
Is reputation a new currency ?
Summary :reputation is often mentioned as a new currency in models based on exchange, trust and collaboration....
Digital Economy
Investing in people ? Are you kidding ?
Summary : the knowledge economy rely on people as an efficiency and growth driver. That's a given....
Human resources
Corporate e-reputation is the visible part of an impressive iceberg
Summary : enterprises fear, and sometimes with good reasons, the impact on their reputation of what their...