Tag: reputation

Customer relationship

Behind the scene at Orange Social Hub, with Lionel Fumado

Businesses lost control over their image and reputation the very first day they lost the exclusivity of...
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Customer relationship

How does digital transformation look like #1 : the visible part

Once leaders have understood there may be reasons to change things, the first question that comes is...
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Digital Economy

Don’t reduce the intangible economy to the digital economy. Thanks.

I've already written about the new GDP calculation method that will soon be at work in the...
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Collaboration

Influence : a presentable outer garment that shows one gets nothing about value

Summary : in a world of conversations and relationships, influence is the new Grail anyone has to...
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Customer relationship

Is the social customer a social monster ?

Summary : the social web and the emergence of the social customer raised the promise of a...
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Digital Economy

Is reputation a new currency ?

Summary :reputation is often mentioned as a new currency in models based on exchange, trust and collaboration....
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Digital Economy

Investing in people ? Are you kidding ?

Summary : the knowledge economy rely on people as an efficiency and growth driver. That's a given....
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Human resources

Corporate e-reputation is the visible part of an impressive iceberg

Summary : enterprises fear, and sometimes with good reasons,  the impact on their reputation of what their...
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Web & Usages

Is digital identity only for experienced people ?

A few weeks ago I attended an event called YouOnTheWeb which purpose was to make people aware...
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© Bertrand Duperrin 2021