Tag: retail
Customer relationship
Open letter from an employee to a customer
Digital transformation mainly relies on two joint streams : employee experience and customer experience without which the...
Customer relationship
Instore experience excellence requires online maturity
I am sure that the online vs store debate will soon be over. The online business won't...
Customer relationship
When e-commerce doesn’t play collectively if fails
It's taken for granted that no business can avoid e-commerce. Even if that seems obvious today, it's...