Tag: risk
Customer relationship
How does digital transformation look like #1 : the visible part
Once leaders have understood there may be reasons to change things, the first question that comes is...
Collaboration
Managing compliance and legal risk in internal social networks
If the matter was largely overlook while enterprise social networks projects were in their infancy, compliance is...
Collaboration
Why keeping guidelines and policies for social media only ?
There's no collaborative or social solution implementation that comes without guidelines or policies. That's a legitimate concern...
Digital Economy
Sustainable is good. Renewable is great.
In short : sustainability is a trendy idea. It suggests both the idea of continuity in performance...
Books I read
Empowered : the service marketing (and even economy) manifesto
I just finished the reading of Empowered, by Josh Bernoff and Ted Schadler, that is in some...
strategy
Avoiding risk may be a very risky strategy
Are we we talking about changing the way people work or about the need to interact differently...
Human resources
Do organizations have anything to learn from Foursquare ?
Every year (if not every half-year) a new service becomes the main topic of conversation on the...
Collaboration
Toyota : a good example of SOO that reduces business risk
First a quick summary of the Service Oriented Organization concept (SOO) : it's about giving employees the...