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How does digital transformation look like #1 : the visible part

Once leaders have understood there may be reasons to change things, the first question that comes is "what should we do ?", "how will it materialize" ? In fact digital transformation has two sides - a visible and concrete one and that's the only thing the people who ask you the question want to know. They want to know what will happen on screens. Unfortunately, they'll have to deal with the other side one day or the other, the sooner the better. - an invisible one (at least on screens) that...

How does digital transformation look like #1 : the visible part

Once leaders have understood there may be reasons to change things, the first question that comes is "what should we do ?", "how will...

Managing compliance and legal risk in internal social networks

If the matter was largely overlook while enterprise social networks projects were in their infancy, compliance is becoming a major concern for many businesses. What...

Why keeping guidelines and policies for social media only ?

There's no collaborative or social solution implementation that comes without guidelines or policies. That's a legitimate concern given the large range of freedom given...

Sustainable is good. Renewable is great.

In short : sustainability is a trendy idea. It suggests both the idea of continuity in performance and respect for resources. But doesn't it...

Empowered : the service marketing (and even economy) manifesto

I just finished the reading of Empowered, by Josh Bernoff and Ted Schadler, that is in some ways the sequel of Groundswell which was...

Avoiding risk may be a very risky strategy

Are we we talking about changing the way people work or about the need to interact differently with partners and clients, despite an unanswerable...

Do organizations have anything to learn from Foursquare ?

Every year (if not every half-year) a new service becomes the main topic of conversation on the web. The buzz comes, of course, at...

Toyota : a good example of SOO that reduces business risk

First a quick summary of the Service Oriented Organization concept (SOO) : it's about giving employees the ability (ie tools and organization model) that...

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