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The limits of social collaboration : a matter of “pull”

If we had to make a distinction within social business approaches, it would surely be between internal and external facing ones. External facing ones with initiatives are more and more clear, business and even process driven, with clear mechanisms and measurement. Internal facing with poor measurement, where processes are left unchanged and where change is made "available", hoping that common sense and seduction will do the job without having to deal with human and organizational change. If you're not convinced, wonder how many processes have been created or reinvented in...

The limits of social collaboration : a matter of “pull”

If we had to make a distinction within social business approaches, it would surely be between internal and external facing ones. External facing ones...

A change management lesson with Uber and AirBnb

Many project and change leaders face the same situation when they have to roll out a social business or enterprise social network initiative. There...

Organizations don’t (only) need builders

Summary : it's a shared assumption that enterprises need doers. But, pushed to its limit, these logics do not always mean improvement but, paradoxically,...