Tag: satisfacction

Employee engagement is a hot topic but how to measure it ? While there's not a single week without alarming numbers about employee engagement and since the impact of engagement on the "return on salary" is proven, nearly every business is starting initiatives to (re)engage employees. Since it's difficult to plan anything and measure the progress made without knowing where one started from, programs aiming at measuring engagement are very popular. Sadly, in most cases they miss the point. Engagement is not satisfaction In most cases, businesses start with a well-known tool...