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Will AI save Knowledge Management?

Since its emergence 30 years ago, knowledge management has sought to capture, share and enhance the collective knowledge of organizations. But despite technological and methodological advances, one central challenge persists: how to make explicit the tacit knowledge that resides in the minds of employees? As AI makes its thunderous arrival on the business scene, we can't help but wonder whether it might be able to perform the long-awaited miracle in this area, and become the trigger for truly widespread and effective KM. Older readers of this blog will remember that knowledge management...

Will AI save Knowledge Management?

Since its emergence 30 years ago, knowledge management has sought to capture, share and enhance the collective knowledge of organizations. But despite technological and...

IBM Verse and email reinvention

  One of this year's most noticeable product announcement was IBM Verse. Like in Orlando when I see the first announcement and screenshots during the...

The implicit social network according to Sinequa

One of the primary goals of businesses that implement an enterprise social network is expert location. Expert has often been a wasted word these...