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Will AI save Knowledge Management?

Since its emergence 30 years ago, knowledge management has sought to capture, share and enhance the collective knowledge of organizations. But despite technological and methodological advances, one central challenge persists: how to make explicit the tacit knowledge that resides in the minds of employees? As AI makes its thunderous arrival on the business scene, we can't help but wonder whether it might be able to perform the long-awaited miracle in this area, and become the trigger for truly widespread and effective KM. Older readers of this blog will remember that knowledge management...

Digital Workplace : Swiss Army Knife or Plumbing ?

The point everyone agrees on when it comes to digital workplace is the "all in one side". A single place to work whatever the...

Surviving in the social software jungle

In brief: the advent of social software change shifted the balance of power between IT and business people by reinforcing the autonomy of the...

Making the most of key resources in collaboration

Summary : tomorrow's organization will be connected and communicative. This is the only way to success in the knowledge economy. But communication and exchange,...

The death of serendipity ?

Summary : Serendipity is  finding things without knowing they exist and without looking for them. On the web this phenomenon is embodies by the...

Sometimes you don’t have an intranet problem but a search problem

Summary : there's a common belief according to which the raise of user generated content will improve information sharing in the workplace. It's obviously...

Enterprise social networking : the difference between voluntary participation and optional membership

Summary : If participation in social networks can only be voluntary, only voluntary people should access the network. Is this assumption, on which many...

Toward smarter information systems

Summary : When we talk about working on information, we usually distinguish the work that's been progressively dedicated to machines (mass processing of data...

And the best enterprise social network platform on the market is…

Summary : at a given moment in any enterprise 2.0 project, a choice has to be made about the tools that will be used....

The death of oral exchanges in the workplace ?

Résumé :some people are more comfortable with oral exchanges, some others with written ones. Similarly, some companies have a culture that's more "latin" than...
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