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Data and robots to make enterprise social networks successful

One day, annoyed by an unexpected problem, an employee figures out that the best may to find a solution is to use the social network his company deployed months ago. He logs in, throw a message in a bottle and....will never get any answer. The "message in a bottle" case is the typical use case of an enterprise social network and most business cases rely on it. It's also the case that's often the least successful. Why ? 1°)Because the employee had never used the network before and decided to do so...

Toward smarter information systems

Summary : When we talk about working on information, we usually distinguish the work that's been progressively dedicated to machines (mass processing of data...