Tag: sensemaking

33 things to know about those who make your online social spaces live

I wrote a lot about community management these last month for a simple reason: there's so much...

Does driving adoption mean being off the point ?

I'ne never been that comfortable with the concept of adoption when applied to enterprise tools. More precisely...

To build strong online social networks, better focus on your offline networks

Businesses begin to be more and more aware of social networks' benefits. I'm, of course, talking about...

Satisfaction Vs. Engagement

I learned from an IPSOS study that's focusing on employee's satisfaction is unuseful, and that we'd better...