Tag: sensemaking

December is usually the time of predictions. Not the best word for what is often prophecies we hope to be self self-fulfilling but that's...

I wrote a lot about community management these last month for a simple reason: there's so much confusion about a topic that's said being...

I'ne never been that comfortable with the concept of adoption when applied to enterprise tools. More precisely when the point point was "driving adoption". Of...

Businesses begin to be more and more aware of social networks' benefits. I'm, of course, talking about online social networks, a topic that's been...

I learned from an IPSOS study that's focusing on employee's satisfaction is unuseful, and that we'd better focus on their engagement instead. I won't...